New Patients
Welcome. We're glad
you're here.
Starting with a new dental practice can feel like a lot — here's exactly what to expect, from your first phone call to your first appointment, so there are no surprises.
Compassionate care, from your first visit
Your First Visit
What happens when you arrive.
A warm welcome
Arrive about 15 minutes early to get settled and finish any paperwork. Our team will walk you through what to expect before you're seen.
A thorough exam
Dr. Vilardo performs a comprehensive exam, along with digital X-rays if needed, to get a full picture of your oral health.
An unhurried conversation
We talk through what we found, answer your questions, and listen to what matters most to you about your smile and your comfort.
A clear plan, no pressure
You'll leave with a straightforward plan and cost estimate for any recommended care — and time to think it over, always.
Coverage
Insurance
We're in network with the plans below, and we're happy to help you understand your coverage before treatment begins.
In-network plans
- AlwaysCare
- Delta Dental PPO & Premier
- Humana
- MetLife
- UnitedHealthcare
- Carrington
- Call ahead with your insurance details and we'll verify your benefits
- We'll walk you through what's covered before any treatment
- No insurance? We're happy to discuss self-pay options
Don't see your plan? Call the office — we're adding plans and will check your benefits for you.
No Insurance? See Our Membership PlanOptions
Financing
Quality dental care should be within reach. We're happy to discuss flexible ways to pay for treatment.
- Third-party financing plans for larger treatment
- Flexible payment arrangements for planned care
- Transparent cost estimates before you commit to treatment
Specific financing partners and plans are being finalized — call the office for current options.
See Financing OptionsPaperwork
New patient forms.
Save time before your visit
Give our office a call and we can go over your health history and information by phone ahead of time, or arrange to have forms sent to you. Otherwise, simply arrive about 15 minutes early and our team will help you get everything filled out.
Call (850) 931-8880Questions
Common new patient questions.
What should I bring to my first appointment?
Bring a photo ID, your insurance card if you have dental coverage, and a list of any medications you're currently taking. If you have recent X-rays from a previous dentist, having those sent ahead can help too.
Do you accept my dental insurance?
We'll help you file your insurance claims. We're in network with AlwaysCare, Delta Dental PPO and Premier, Humana, MetLife, UnitedHealthcare, and Carrington. If you don't see your plan, call our office — we'll check your benefits for you before your visit.
How long does a first visit take?
A first visit typically takes 60 to 90 minutes, which gives us time for a full exam, any needed X-rays, and an unhurried conversation about your goals and any concerns.
Do you see patients who are nervous about the dentist?
Yes. Dental anxiety is common, and we take it seriously. Let us know when you book, and we'll take extra time to explain each step and go at a pace that feels comfortable for you.
Can I complete new patient paperwork before I arrive?
Call our office and we can go over your information by phone or arrange for forms ahead of your visit. Otherwise, just arrive about 15 minutes early and our team will help you get set up.